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dc.contributor.authorSoman, Chetan
dc.date.accessioned2019-06-06T23:07:35Z
dc.date.available2019-06-06T23:07:35Z
dc.date.issued2018-03-24
dc.identifier.urihttp://hdl.handle.net/11718/22239
dc.description.abstractThis AV material introduces audience to the issues in managing the waiting lines. Various performance measures, typical trade-offs are discussed. The softer aspects of managing queries are also covered using simple examples.en_US
dc.publisherIndian Institute of Management Ahmedabaden_US
dc.relation.ispartofseriesQM0281AV;
dc.titleTheory of Waiting Lines: Managerial Implicationsen_US
dc.typeCases and Notesen_US


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