Assessment of the compliance status of chronic care patients and potential impact for various stakeholders
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Date
2018Author
Aggarwal, Abhishek
Jain, Palak
Gupta, Prabhav
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Medical compliance is a burning issue in the field of medicine across the globe. Medical
compliance maybe defined as the extent to which a doctor’s prescription is followed by
the patient without faltering. The issue of medical compliance, while proving a difficult one
to control across the world, is much more problematic in India due to the lack of research
on its current status and the level to which it compliance is ensured by the doctors and
patients alike. The country needs to work on determining these levels, establish the
causes for the same and then work towards devising interventions for increasing the
compliance levels.
The report aims to understand the perspective of the various stakeholders such as
doctors, patients, pathology labs and pharmacies. The report relies on the primary
research conducted amongst the above stated stakeholders to draw key insights followed
by recommendations.
It has been observed that the current levels of compliance are very low and as many as
455 of the patients admit to being non-complaint to the prescriptions handed out to them.
It is a fact that not many steps are being taken in this direction by any stakeholder but the
reasons being claimed by the stakeholders differ and in some cases also contradict. While
the doctors state that they do not have the means and the time to ensure compliance and
it is the onus of the patients, the patient community says that the doctors have a major
role to play in it and that it is an issue misalignment of lifestyle and the course of
medication handed out to them.
The report concludes with recommendations revolving around database management
systems, improving the doctor patient relationships to set the expectations from the
treatment on track and patient education amongst other smaller interventions such as
reminders etc.
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