Security management at the National Institute of Management: to outsource or insource? cases (A) and (B)

Abstract

In April 2014, Swati Bhargava, Dean of the National Institute of Management (NIM), suggested to Col S R Rao, VSM (Retd.), the Administrative Officer (AO) of NIM that a comprehensive review of security contracts of the last four years of NIM be conducted. A number of administrative and operational issues were plaguing the management of security services at NIM. Swati suggested that Col Rao find an innovative and effective solution to this problem.