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A burnout model of job crafting: Multiple mediator effects on job performance
(Elsevier Ltd, 2018)
Studies establish that job crafting, i.e. the proactive changes made in one's work through balancing available job demands and resources, results in various positive outcomes at the individual, job, and organisational ...
Donning the mask: Effects of emotional labour strategies on burnout and job satisfaction in community healthcare
(Oxford University Press, 2016)
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level ...