Telecom Services in Urban and Corporate Segments: A Consumer Perspective

Abstract

Based on a sample of respondents � both owners and non-owners of telephones梔rawn from two cities of Gujarat as well as three corporate houses of Ahmedabad, this study by S. Manikutty identifies issues regarding estimation of demand for telephone connections and services and draws implications for the government including the role of TRAI. � 1997 SAGE Publications.