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Novel features for review helpfulness prediction
(Indian Institute of Management , Ahmedabad, 2014)
Online reviews play a critical role in customer's purchase decision making process on the web. The online reviews are often ranked based on user helpfulness votes to minimize the review information overload problem. This ...
Predicting helpfulness of online customer reviews
(Indian Institute of Management , Ahmedabad, 2014)
Helpfulness of online reviews plays an important role in customer purchase decision making process. However, the review helpfulness prediction problem is considered to be quite challenging and hard. This paper aims to ...