Browsing Book Chapters by Subject "knowledge process outsourcing"
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Still a distance to go: social upgrading in the Indian ITO-BPO-KPO Sector
(Cambridge University Press, 2016)India is the worldwide offshore services market leader, with a share of 58 per cent of the global outsourcing industry. The aggregate revenues in FY 2013 were about $108 billion with exports contributing 75.8 billion of ...