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Now showing items 11-20 of 23
Mapping varieties of workplace bullying: the scope of the field
(Singapore: Springer, 2019)
Mediation and conciliation in collective labor conflicts in India
(Cham: Springer, 2019)
Organization advantage: experience of telework in India
(Cheltenham: Edward Elgar, 2019)
The world of work in contemporary India: the relevance of a critical lens
(Springer, 2017)
This book showcases issues of work and employment in contemporary India through a critical lens, serving as a systematic, scholarly and rigorous resource which provides an alternate view to the glowing metanarrative of the ...
Employee Dilemmas in the Indian ITES-BPO Industry
(2011-05-05)
Still a distance to go: social upgrading in the Indian ITO-BPO-KPO Sector
(Cambridge University Press, 2016)
India is the worldwide offshore services market leader, with a share of 58 per cent of the global outsourcing industry. The aggregate revenues in FY 2013 were about $108 billion with exports contributing 75.8 billion of ...
Customer cyberbullying: the experiences of India‘s international-facing call centre agent
(Springer International Publishing, 2015)