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Beauty service workers’encounters with abusive customers: furthering the concept of external bullying at work
(Springer, 2018)
This chapter brings novel theoretical contributions that advance the concept of external bullying at work. Based on a hermeneutic phenomenological study aimed at understanding the lived experiences of beauty service workers ...
Workplace bullying, emotional abuse and harassment in the context of dirty Work
(Springer, 2018)
Dirty work is marked by the intersection of tainted work, marginalized social identities and difficult work environments characterized by precarity and sometimes obscure legal status of occupations. These multiple factors ...