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Now showing items 21-30 of 33
Interpersonal and depersonalized bullying at work in India
(Daanish Books, 2016)
Employee Dilemmas in the Indian ITES-BPO Industry
(2011-05-05)
Still a distance to go: social upgrading in the Indian ITO-BPO-KPO Sector
(Cambridge University Press, 2016)
India is the worldwide offshore services market leader, with a share of 58 per cent of the global outsourcing industry. The aggregate revenues in FY 2013 were about $108 billion with exports contributing 75.8 billion of ...
Cyberbullying: an emergent phenomenon in contemporary workplaces
(Palgrave Macmillan, 2016)
The emerging world of virtual work is not tied to physical workplaces or particular locations, but is dispersed and footloose. It is frequently precarious, and blurs the boundaries between work and non-work, production and ...
Partially empowering but not decent? The contradictions of online labour markets
(Springer, 2017)
Online labour markets (OLMs) are new global workplaces that represent the latest wave of offshoring. Indians have a strong presence on OLMs, being freelancers on both international and national platforms, adding to the ...
Customer cyberbullying: the experiences of India‘s international-facing call centre agent
(Springer International Publishing, 2015)