Browsing Working Papers by Author "Pazour, Jennifer A."
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Minimizing Customer Waiting Costs for Rental Vehicle Providers using Threshold Reservation Policies
Pazour, Jennifer A.; Roy, Debjit (2013-11-23)Vehicle rental providers o er di erentiated services to reserve and walk-in customers. In this research, we study one such service di erentiation strategy, a vehicle threshold policy, which is to hold vehicles for reserve ...