Company satisfaction
Abstract
Through an empirical study of 262 automobile workers in Bombay
the author examines the factors that determine company satis
faction. Although there is a positive correlation between com
pany satisfaction and other measures of employee satisfaction,
the two are different phenomena and are shaped by different
sets of variables. While commitment to work is influenced pri
marily by the content of the job, company satisfaction is shaped
more by the extrinsic aspects of the job. The paper examines the
relationship between company satisfaction and other measures
of satisfaction and discusses its implications for managerial
action.
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