Delivering Service Quality
| dc.contributor.author | Raghavachari, M. | |
| dc.contributor.author | Ramani, K. V. | |
| dc.date.accessioned | 2010-06-03T09:27:16Z | |
| dc.date.available | 2010-06-03T09:27:16Z | |
| dc.date.copyright | 1999 | |
| dc.date.issued | 2010-06-03T09:27:16Z | |
| dc.identifier.uri | http://hdl.handle.net/11718/3802 | |
| dc.description | New Delhi: Macmillan | en |
| dc.language.iso | en | en |
| dc.title | Delivering Service Quality | en |
| dc.type | Book | en |
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