ICT adoption and productivity gains in Indian manufacturing

Abstract

Adoption of Information and Communications Technology (ICT) can affect the performance of firms in a variety of ways, including faster processing of information and products, the facilitation of changes in business practices and improved internal organisation and management. Indeed, much of the recent research on developed countries in this area has emphasised less the adoption decision per se than what adoption facilitates. In particular, ICT is widely viewed as enabling changes in business and other processes that in turn can generate improvements in performance.