Browsing Cases and Notes by Author "Bahuguna, Doorva"
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Ahmedabad Regional Passport Office: Rapid Response Time by Process Redesign
Bahuguna, Doorva; Ravichandran, N. (2010-08-20)The case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the ...