Browsing Cases and Notes by Subject "Bank"

Now showing items 1-2 of 2

    • Microloan Bank 

      Banerjee, Arindam (Indian Institute of Management, Ahmedabad, 2013)

    • Ranjan and Platinum Card 

      Ravichandran, Ramamoorthy (Indian Institute of Management, Ahmedabad, 2013)
      The case illustrates the sequence of events that played out between the customer and his interaction with a Bank from which he availed a credit card and a loan. The failure of service deliverables and deficiencies in the ...