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    Techniques of Problem Solving

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    Date
    2010-07-30
    Author
    Ramachandran, K.
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    Abstract
    This note briefly discusses the method developed by Charles Kepner and Benjamin Tregoe on problem analysis and decisionmaking. The methods are formulated on the basis of two fundamental points: (1) Every problem is a deviation from some standard of expected performance. (2) A change of some kind is always the cause of a problem.
    URI
    http://hdl.handle.net/11718/6690
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    • Cases and Notes [2722]

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