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dc.contributor.authorRaghuram, G.
dc.date.accessioned2010-08-13T03:37:55Z
dc.date.available2010-08-13T03:37:55Z
dc.date.copyright1996
dc.date.issued2010-08-13T03:37:55Z
dc.identifier.urihttp://hdl.handle.net/11718/7380
dc.description.abstractThis case exercise enables an understanding of applying Queuing models in the context of Queues in a post office. The issues of universalization of country due to computerization, appropriate segmentation of client system to help demand analysis are also highlighted.en
dc.language.isoenen
dc.subjectService Managementen
dc.subjectOperations Managementen
dc.subjectQueuing Modelsen
dc.subjectPostal Servicesen
dc.titleSwami and His Friends at the Malgudi Post Officeen
dc.typeCases and Notesen


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