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dc.contributor.authorBahuguna, Doorva
dc.contributor.authorRavichandran, N.
dc.date.accessioned2010-08-20T11:49:33Z
dc.date.available2010-08-20T11:49:33Z
dc.date.copyright2002
dc.date.issued2010-08-20T11:49:33Z
dc.identifier.urihttp://hdl.handle.net/11718/7814
dc.description.abstractThe case describes the process followed by the RPO, Ahmedabad in issuing a passport. The resources available are described. The status of consumer response time is included. Adequate information is provided to redesign the process, to improve response time. The impact of technology is highlighted. The issues related to any change initiation are also described.en
dc.language.isoenen
dc.subjectRegional Passport Officeen
dc.titleAhmedabad Regional Passport Office: Rapid Response Time by Process Redesignen
dc.typeCases and Notesen


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