Quick Photo (A)

dc.contributor.author	Gupta, Nirmal
dc.contributor.author	Gupta, Parvinder
dc.date.accessioned	2010-08-31T06:26:27Z
dc.date.available	2010-08-31T06:26:27Z
dc.date.copyright	2006
dc.date.issued	2010-08-31T06:26:27Z
dc.identifier.uri	http://hdl.handle.net/11718/8229
dc.description.abstract	A customer wanted to get his camera repaired. He gave his camera at a shop for an estimate for repair. When he went to enquire about the status of his camera, he was shocked to know that his camera case was misplaced/ lost by the shop. The case describes his experience in dealing with this shop and his long battle for his rights. In the process, the case highlights issues of customer service.	en
dc.language.iso	en	en
dc.subject	Photo Studio	en
dc.subject	Marketing	en
dc.title	Quick Photo (A)	en
dc.type	Cases and Notes	en

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