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dc.contributor.authorDass, Rajanish
dc.date.accessioned2010-09-06T04:03:00Z
dc.date.available2010-09-06T04:03:00Z
dc.date.copyright2008
dc.date.issued2010-09-06T04:03:00Z
dc.identifier.urihttp://hdl.handle.net/11718/8424
dc.description.abstractThis case represents a situation of new technology adoption in a well structured and established government organisation. The case discusses the adoption of OpenOffice, which is an OpenDocument standards compliant software, in the Government of National Capital Territory – Delhi. GoNCT was using vendor based software. The case presents a unique situation of change management where despite the presence of all ingredients that make the proposed change a desirable one, it does not take place as smoothly as expected. It is a condition where more than the benefits of the new technology, it is the manner of handling the change by the governing body that decides the future course of action.en
dc.language.isoenen
dc.subjectInformation Technologyen
dc.subjectOpen Document Format (ODF)en
dc.subjectOpen Office Adoptionen
dc.subjectChange Management Dilemaen
dc.titleEspousal of ODF by the Department of IT-GoNCT, Delhi (A)en
dc.typeCases and Notesen


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