Preference of motivator and hygine factors in jobs in two cultures
Abstract
With a view to studying the perceived importance of the needs of the
different levels of Malaysian Bank managers and comparing them with a
mixed group of Indian managers, the authors collected data through ranking
of 14 job factors by the Indian and the Malaysian managers and analysed
these factors under two categories ? motivators and hygienes, classifying
"technically competent" supervisor as a motivator and "considerate and sym
pathetic" supervisor as a hygiene. The study, after a detailed examination of
various job factors, concludes that the need perceptions do not vary with the
level of management and that the Malaysian Bank departmental heads and
the Indian middle managers show higher preference for the motivators in
comparison to the Malaysian top managers, middle managers and the manage
ment trainees.
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