| dc.description.abstract | It was April 1993 and two years past a very turbulent
period in the history of the Rajasthan State Road Transport
Corporation (RSRTC). Mr M D Kaurani, the
Chairman of the corporation was reviewing the
corporation's performance and reflecting on his strategies
for improving the performance of the corporation.
When Mr Kaurani, a senior IAS officer belonging to
the Rajasthan state cadre, took charge as the new
Chairman of the corporation in April 1991, he found the
affairs of the corporation in a very fluid state. The
internal functioning of the corporation was disturbed
and the confidence of the public in the corporation was
at an ebb. Just a few months back, a prolonged strike by
the workers demanding more benefits had ended. This
was the longest ever strike in the history of the corporation
lasting for 72 days from September to November 1990
(interestingly, this was also the Silver Jubilee year of
RSRTC). The productivity was very low and the unions
were quite weak. Mr Kaurani realized that any delay in
effective managerial intervention would further
deteriorate the performance of the corporation. Various
alternatives had been considered by the state
government, including privatization | |
