dc.contributor.author | Teltumbde, Anand | |
dc.contributor.author | Tripathy, A. | |
dc.contributor.author | Sahu, Amiya K. | |
dc.date.accessioned | 2010-10-21T06:12:23Z | |
dc.date.available | 2010-10-21T06:12:23Z | |
dc.date.copyright | 2002 | |
dc.date.issued | 2002-10-21T06:12:23Z | |
dc.identifier.uri | http://hdl.handle.net/11718/9856 | |
dc.description | Vikalpa, Vol. 27, No. 3, (July-September, 2002), pp. 45-58 | en |
dc.description.abstract | Bharat Petroleum Corporation Limited (BPCL)
embarked upon a major change initiative towards
the end of 1996. It planned an enterprise-wide
integration through Enterprise Resource Planning
(ERP). The objectives were to remain competitive
through improved customer service and customer
satisfaction and to transform the company into a
Learning Organization.
The case highlights the process and challenges
faced by BPCL in successfully implementing ERP
(SAP R/3). The focus of the implementation
process was on Change Management where
significant change in technology led to a change in
the work culture. | |
dc.language.iso | en | en |
dc.subject | Petroleum | en |
dc.subject | BPCL | en |
dc.title | Bharat Petroleum Corporation Limited (BPCL) | en |
dc.type | Article | en |