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dc.contributor.authorTeltumbde, Anand
dc.contributor.authorTripathy, A.
dc.contributor.authorSahu, Amiya K.
dc.date.accessioned2010-10-21T06:12:23Z
dc.date.available2010-10-21T06:12:23Z
dc.date.copyright2002
dc.date.issued2002-10-21T06:12:23Z
dc.identifier.urihttp://hdl.handle.net/11718/9856
dc.descriptionVikalpa, Vol. 27, No. 3, (July-September, 2002), pp. 45-58en
dc.description.abstractBharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization. The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work culture.
dc.language.isoenen
dc.subjectPetroleumen
dc.subjectBPCLen
dc.titleBharat Petroleum Corporation Limited (BPCL)en
dc.typeArticleen


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