| dc.contributor.author | Mavalankar, Dileep | |
| dc.date.accessioned | 2010-10-22T06:32:36Z | |
| dc.date.available | 2010-10-22T06:32:36Z | |
| dc.date.copyright | 2003 | |
| dc.date.issued | 2003-10-22T06:32:36Z | |
| dc.identifier.uri | http://hdl.handle.net/11718/9898 | |
| dc.description | International Journal of Gynecology and Obstetrics, Vol. 82, (2003), pp. 107-110 | en |
| dc.description.abstract | Quality of service has two main dimensions.
First, service should meet accepted standards or
norms.Second, service should please clients.In
medical and health services the first—the technical
dimension—is dominant.This is even more true in
emergency services, where there is question of life
or death.However, if services are weak on the second,
the human dimension, clients may avoid them
altogether (perhaps resorting to home treatments)
or seek less effective services elsewhere.Either of
these alternatives may lead to poor outcomes | |
| dc.language.iso | en | en |
| dc.subject | Quality | en |
| dc.subject | Care | en |
| dc.subject | Dominican Republic | en |
| dc.title | Quality of care in institutional deliveries: the paradox of the Dominican Republic: a commentary on management | en |
| dc.type | Article | en |
