| dc.contributor.author | Ravichandran, N. | |
| dc.date.accessioned | 2010-10-22T09:12:53Z | |
| dc.date.available | 2010-10-22T09:12:53Z | |
| dc.date.copyright | 2003 | |
| dc.date.issued | 2003-10-22T09:12:53Z | |
| dc.identifier.uri | http://hdl.handle.net/11718/9907 | |
| dc.description | Vikalpa, Vol. 28, No. 1, (January-March, 2003), pp. 125-127 | en |
| dc.description.abstract | Bharat Petroleum Corporation Limited (BPCL)
embarked upon a major change initiative towards
the end of 1996. It planned an enterprise-wide
integration through Enterprise Resource Planning
(ERP). The objectives were to remain competitive
through improved customer service and customer
satisfaction and to transform the company into a
Learning Organization.
The case highlights the process and challenges
faced by BPCL in successfully implementing ERP
(SAP R/3). The focus of the implementation
process was on Change Management where
significant change in technology led to a change in
the work culture. | |
| dc.language.iso | en | en |
| dc.subject | Petroleum | en |
| dc.subject | Bharat Petroleum Corporation Limited | en |
| dc.title | Bharat Petroleum Corporation Ltd: Diagnosis | en |
| dc.type | Article | en |
