Data-driven study: impact of COVID-19 on airbnb
Abstract
Airbnb, the world’s largest platform that facilitates P2P accommodation had disrupted the
renting economy over the past few years by its business model of sharing economy in various
parts of the world. However, the COVID-19 pandemic, (referred to as COVID henceforth) has
disrupted this very disruptor. Demand has declined dramatically across Airbnb listings across
the world and several hosts have taken their listings off the platform. Thus, a data driven study
shows the extent and nature of how, where and why this has happened. COVID has impacted
the platform from demand and supply side. The number of active listings has declined in most
major cities across all continents. Listings with a good track record of good ratings, especially
cleanliness and a longer history of guesting have survived better than others. Hosts have also
responded to decline in demand with a price reduction. COVID has also led to shift in customer
segment with higher demand for long-term stays and reduced demand for short-term stays. In
Amsterdam particularly, higher priced listings and ones with private rooms have seen a lesser
decline in demand. Although the overall sentiment in review comments has remained positive,
the extent of positivity has declined during the pandemic. This decline has been far more in
Amsterdam than New York. Price of listings depends on credibility and successful guesting
history of the host apart from basic factors influencing real estate rentals or prices. Vaccinations
have improved the demand for listings, although their effect is still partially significant in
Amsterdam.
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