Frontline workers constitute a critical part of the implementation cadre within public policies, serving a significant role in the delivery of public goods and services. This dissertation examines frontline workers’ work ...

Hub-and-spoke networks are used in the operations of businesses like telecommunication, transportation and energy systems. The network has special facilities known as hubs which act as interim nodes between source and ...

Most research on participation has taken workers desire for participation for granted. In this dissertation an attempt was made to examine empirically the main assumption underlying participation theory namely, workers ...

In this era of rapid change, one of the crucial issues facing senior IS executives is the development of an effective information systems (IS) strategy. Increasing advancements in information technology, together with ...

Decision making in various contexts can be seen as a process of choice making amongst alternative opportunities of action. One such context which is fast becoming is the decision making under multiple objectives. In this ...

Consumers frequently come across anthropomorphic products, i.e., products imbued with human-like features. Marketers may anthropomorphize products by designing them to visually resemble human physical features (e.g., a ...