Browsing Cases and Notes by Author "Gupta, Parvinder"

Now showing items 1-20 of 33

    • Ashok Desai Subscribes to Bharat Today 

      Gupta, Parvinder; Gupta, Nirmal K. (2010-08-19)

    • Ashok Desai Subscribes to News Today (A) 

      Gupta, Nirmal K.; Gupta, Parvinder (2010-08-18)
      The case describes Mr Ashok Desai's experience and the problems he faced as a subscriber to News Today, a weekly news magazine.

    • Ashok Desai Subscribes to News Today (B) 

      Gupta, Nirmal K.; Gupta, Parvinder (2010-08-18)
      This case adds to the data presented in "Ashok Desai Subscribes to News Today (A)" (MAR0329) case. Students should have read the previous case "Ashok Desai Subscribes to News Today (A)” (MAR0329)case.

    • Ashok Desai Subscribes to News Today (C) 

      Gupta, Nirmal K.; Gupta, Parvinder (2010-08-26)
      The case describes experience of Mr. Ashok Desai as a Subscriber of News Today. This case adds to the data presented in “Ashok Desai Subscribes to News Today (MAR0329(A))” and “Ashok Desai Subscribes to News Today (MAR0329(B))” ...

    • Asoka Spintex 

      Gupta, Parvinder (2010-08-16)
      Asoka Spintex, formerly known as Asoka Mill Ltd., was set up in 1920, not doing well. Most of textile mills in the country were not doing well in the 1980s owing to rising costs, competition from powerlooms, and heavy ...

    • Asoka Spintex (Teaching Note) 

      Gupta, Parvinder (2010-08-16)

    • Canto Systems Limited 

      Gupta, Parvinder (2010-08-26)
      Canto Systems Limited (CSL), a Canto Group company was a leading international Information Technology organization headquartered in Mumbai. It had four operating divisions and five non-operating or support divisions. ...

    • "Close - Encounters of Diffrent Kind (A). 

      Gupta, Nirmal K.; Gupta, Parvinder (2012-09-12)

    • Comfort in Steam 

      Gupta, Parvinder; Gupta, Nirmal K. (2010-08-17)
      The case describes the experience of a customer who visited Shop India, one of the largest and most popular consumer goods stores in Ahmedabad, to purchase an iron. After reaching home, he noticed that the maximum retail ...

    • Dhruva advisors: culture as northstar of growth 

      Sharma, Sunil; Gupta, Parvinder (2019-11-21)
      The case describes the first four years of Dhruva, a tax advisory firm set up by Dinesh Kanabar, ex-Deputy CEO of KPMG. Dinesh and other founding partners had worked with the Big-4 firms and were familiar with some of the ...

    • Dhruva advisors: culture as northStar of growth: a teaching note 

      Sharma, Sunil; Gupta, Parvinder (Indian Institute of Management Ahmedabad, 2019-11-21)

    • An Evening in Habibabad 

      Gupta, Nirmal; Gupta, Parvinder (2010-08-27)
      A group of colleagues went out for dinner at a restaurant, which was part of one of the top hotel chains. They were disappointed with their entire experience at this restaurant. The case provides details about the incident ...

    • Headset Headache (A) 

      Gupta, Nirmal; Gupta, Parvinder (2010-09-07)
      A customer was highly disappointed because of non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case describes the chain of events that started with the subscription. In ...

    • Headset Headache (B) 

      Gupta, Nirmal; Gupta, Parvinder (2010-09-07)
      The case adds to the data presented in case “Headset Headache (A)”. A customer was highly disappointed upon non-receipt of the gift that was promised with his five-year subscription to a business magazine. The case ...

    • Midnight Flight (A) 

      Gupta, Parvinder; Gupta, Nirmal (2010-08-31)
      A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their entire schedule was in a mess as they also missed the train. The reason ...

    • Midnight Flight (B) 

      Gupta, Parvinder; Gupta, Nirmal (2010-08-31)
      The case adds to the data presented in case “Midnight Flight (A)”. A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their ...

    • Midnight Flight (C) 

      Gupta, Parvinder; Gupta, Nirmal (2010-08-31)
      The case adds to the data presented in cases “Midnight Flight (A)” and “Midnight Flight (B)”. A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their ...

    • Music to Ears 

      Gupta, Nirmal; Gupta, Parvinder (2010-08-27)
      A customer was disappointed to find a defective music audiocassette soon after opening the wrapper of a newly bought set. On taking this set back to the retail shop from where the purchase was made, customer was denied the ...

    • Packers, Movers & Shakers (A) 

      Gupta, Nirmal; Gupta, Parvinder (2010-08-31)
      A consumer was disappointed with the experience he had with a company that he had hired to pack and shift his household belongings from one city to another. The case describes the problems he and his wife faced and the ...

    • Packers, Movers & Shakers (B) 

      Gupta, Nirmal; Gupta, Parvinder (2010-08-31)
      This case adds to the data presented in case titled, “Packers, Movers & Shakers (A)" (MAR0373). A consumer was disappointed with the experience he had with a company that he had hired to pack and shift his household ...